FAQ

Is a lab-grown diamond a diamond?

Yes. Every Nuvé diamond is a laboratory-grown diamond: it is made of crystallized carbon, like a mined diamond, and has the same chemical, physical and optical properties, but it was created in a laboratory instead of being mined. We always describe our stones as "laboratory-grown" or "lab-grown".

What's the difference between lab-grown and mined diamonds?

The origin. Lab-grown diamonds are produced with CVD (chemical vapor deposition) or HPHT (high pressure, high temperature) technology over weeks; mined diamonds formed in the earth. A gemologist needs specialized equipment to tell them apart. Lab-grown diamonds generally cost less than mined diamonds of similar size and quality. Resale values for lab-grown diamonds are generally low, so buy because you love the piece, not as an investment.

Will my diamond come with a grading report?

Grading report details are provided where available; where a listing includes them, they appear on the product page. Where a listing gives a target range for smaller accent stones (in pavé, tennis bracelets and eternity bands), those stones are selected to that range and are not individually graded. See our Diamond Grading Guide.

What metal do you use?

14K gold in white or yellow. 14K gold is 58.3% pure gold. White gold gets a bright white finish that can need refreshing over time.

How long does shipping take?

Our pieces are made to order and ship in about 5–6 weeks. Every order ships with tracking and needs a signature on delivery. US addresses only for now.

What's your return policy?

14 days from delivery for unworn items in original condition with all paperwork. Engraved, resized and custom pieces, and all earrings, are final sale. See the full refund policy.

Do you offer resizing?

Resizing is available on most rings for a fee; email hello@nuvejewelry.com with your order number for a quote. Resized rings are final sale. Eternity bands can't be resized and are made to your size.

Do you have a showroom?

Not yet. We're online only and ship from Doral, Florida. Questions? Email hello@nuvejewelry.com or call/text 786-231-9559.

How do I care for my jewelry?

Clean with warm water, mild soap and a soft brush; store pieces separately; take rings off for heavy work, chlorine pools and the gym. Have prongs checked once a year.

Do you ship internationally?

Not at launch. US only.